Quality Policy

Quality Policy: Committed to Excellence in Every Stone We Crush

It is the policy of DGE that all of our activities are carried out in accordance with our quality management system, which is working towards ISO 9001:2015 Our quality management system manual sets out the organization and arrangement of the company management systems. The quality management system contains all the procedures and associated documentation to manage and control our business and is available to all staff. The aim of our quality management system is to ensure that;
  • Customer satisfaction to our business. All work is carried out consistently to a defined standard.
  • Our customer’s requirements have been fully understood and met.
  • We have the skills and resources to fulfil our customer requirement.
  • Our staff is full trained and involved in quality improvement. We strive to continuously our systems and procedures.
  • We only use services that meet our own quality assurance standards. A professional approach to customer interface is maintained at all times.
  • Any complaints are deal with efficiently and within an acceptable time period, DGE recognizes the importance that the quality of our service has to be the future of our business.

Quality is a degree of excellence, which is ever changing. Every member of staff is involved in managing how we can improve today, tomorrow and long into the future.

From the smallest procedure to the largest contract, quality is our passport to customer satisfaction and to our future business.